Bookings: 0121 552 0041

Buffet Restaurant Terms and conditions

  • We may change our published rates at any time with or without notice.
  • At certain times of the year our standard rates may not be valid, or be restricted.
  • From time to time we may advertise and publish promotional prices and special offers, together with restrictions that will apply.
  • Such offers will always be subject to availability. It will only apply to certain limited days and certain branches and may be withdrawn at any time with or without notice.
  • Groups of 10 or more will be required to pay a deposit of £5 per person .This deposit will be deducted from the final bill amount. Any no shows for group bookings may lose their deposit money, which will be at the discretion of management.
  • Food items have to be consumed within the premises only .You are not permitted to take this out. If seen will be additionally charged, which will depend on the discretion of management.
  • You are not allowed to drink outside the premises.
  • No personal food and drink items to be brought inside the restaurant premises.
  • Free refillable drinks if shared will be charged per person at the menu price.
  • Management reserves the right to refuse alcoholic drinks to guests, who are already in high spirits.
  • Management has the right to refuse entry to any guests as this is a private property.
  • All table bookings are for maximum of two hours. In Busy hours we may request you to vacate the table if required, please do not feel offended.
  • Kindly present a copy of your bill if requested, management reserves full right to question any guest in the restaurant premises and car park area.
  • Kindly assist your children at all times during your visit at our restaurant. As management do not take any responsibility or liability for any accident occurred with any unattended children during your visit to the restaurant.
  • Kindly advice a member of staff at the time of reservation or on arrival, if you have any special requirements.
  • Almost all of our dishes are prepared in our kitchens where nuts are used. So any dish may contain nuts or traces of nuts. Kindly ask a member of staff if unsure or for any guidance.
  • We make every effort to have high chair availability for your visit however it is subject to demand and at peak hours we do not guarantee this unless you confirmed this requirement at the time of booking.
  • Flavourz follows a safe environment policy for all staff and guest, kindly do not threaten any member of staff or management. Any in appropriate behaviour will not be tolerated. 
  • We advise all guest, Please do not leave any personal belongings unattended at any time. As management will not be liable or responsible for any loss, theft or damage to your personal belongings.

 

All Offers subject to the following:- In the event of unforeseen circumstances the management reserves the right to alter, amend or foreclose the promotion without prior notice. On arrival kindly confirm the same from the Flavourz team .We may change our published rates at any time with or without notice. At certain times of the year our standard rates may not be valid, or be restricted. From time to time we may advertise and publish promotional prices and special offers, together with restrictions that will apply. Such offers are always subject to availability. Will only apply to certain limited days and may be withdrawn at any time with or without notice.

 

Special Occasions and Seasonal Events

For special occasions and seasonal events  we will only confirm bookings after a deposit has been paid this will be necessary to guarantee your reservation with us regardless of your booking size.

 

  • Flavourz Birmingham (Private Dining Room)

    • The use of Private dining room is subject to availability with a minimum of 25 paying guests (adults).
    • Your private dining room reservation is for maximum of two hours. We may request you to vacate the room if required in busy hours. Please do not feel offended.
    • Any special requirements such as decorations, cake, balloons can be arranged at an additional cost .You will have to notify us at least 48 hrs. Prior to your reservation.
    • A deposit amount of £5 per person will be required to confirm your Private Dining Room Booking.
    • Maximum of 35-40 guests can be accommodated in the private dining room.

    Flavourz Birmingham (Car Park)

    • Car parking facilities are provided free of charge (subject to availability)
    • Car parking facilities are only available for Flavourz Guests for maximum period of two hours.
    • Any Vehicle left unattended overnight on the premises may be clamped and appropriate fee to be payable to the third party for release.
    • Management will not take any responsibility or liability for any theft, loss or damage to your personal property in the car park area.
    • Flavourz do not take any responsibility which is related to any issues regarding car wash facility, as that is entirely separate management.
    • Please do not sit on or around the railway sleepers as they might loose tar and might spoil your clothes. Management do not take any liability or responsibility for any damages.

    Flavourz Birmingham (Smoking Area)

    • Smoking is not permitted inside the restaurant premises.
    • A designated smoking area outside the restaurant is available for smokers, the Management request all guests to smoke in the designated area.
    • Kindly extinguish your cigarette buds after you finish smoking and bin them appropriately.

    Loyalty Cards:

    • £11.00/€11.00 minimum spend to earn one stamp.
    • One stamp per customer per card per day.
    • Rewards are earned with stamps 3, 6 and 9 and can be claimed either at the time or on a subsequent visit.
    • One reward per customer per card per day.
    • Rewards not valid in conjunction with any other offer.
    • No cash alternative available.
    • Not for re-sale.
    • Offer is valid all day every day at Flavourz Birmingham only. (Except Mother’s Day, Father’s Day & Valentine’s Day)
    • The Management reserve the right to withdraw these offers at any time; however one month's prior notice will be displayed in each outlet.
    • Not valid from 1st December until 25th December

     

    A complimentary drink for your hen and stag night out:

    • Offer is valid all day every day at Flavourz Birmingham only. (Except Mother’s Day, Father’s Day & Valentine’s Day)
    • Only one pitcher per table is offered for groups of 8 and more guest.
    • Variety of drinks will be at the Management’s discretion.
    • Kindly mention your occasion when you are booking your table.
    • Not valid in conjunction with any other promotion or discount.
    • The Management reserves the right to cancel this offer at any time.
    • Valid at Flavourz Birmingham only.

    Children aged under 4 eat absolutely Free:

    • Offer is valid all day every day at Flavourz Birmingham.
    • Only one child per paying adult is permitted for this promotion.
    • Children aged 9 or over will be charged full prices.

     

    All Offers subject to the following:- :- In the event of unforeseen circumstances the management reserves the right to alter, amend or foreclose the promotion without prior notice. On arrival kindly confirm the same from the Flavourz team .We may change our published rates at any time with or without notice. At certain times of the year our standard rates may not be valid, or be restricted. From time to time we may advertise and publish promotional prices and special offers, together with restrictions that will apply. Such offers are always subject to availability. Will only apply to certain limited days and may be withdrawn at any time with or without notice.